Privacy Policy

Effective Date: March 31, 2026

This Privacy Policy explains how Abu Bkr ("we", "our", or "us") collects, uses, and protects your information when you use our website and mobile application.

1. Information We Collect

• Account information such as name, email address, and password.
• Order and delivery details such as address, phone number, and purchase history.
• Technical information such as device type and app-related identifiers.
• Notification tokens (FCM/APNs) to send relevant app notifications.

2. How We Use Information

• To create and manage your account.
• To process orders, payments, and delivery operations.
• To provide customer support and improve user experience.
• To send service updates, order status notifications, and optional promotional messages.
• To protect against fraud, abuse, and unauthorized access.

3. Sharing of Information

We do not sell your personal data. We may share limited data with trusted service providers only when necessary to operate our services (for example, delivery, notifications, or hosting providers), and only for legitimate business purposes.

4. Data Retention

We keep personal information only for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Security

We apply reasonable administrative and technical safeguards to protect your personal data. However, no system can be guaranteed to be 100% secure.

6. Your Rights

You may request access, correction, or deletion of your account information where applicable. You can also delete your account from within the app.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children under 13.

8. Third-Party Services

Our app may use third-party services (such as Firebase) for analytics, notifications, and infrastructure. Those services are governed by their own privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

10. Contact Us